The consumer dangers of buying scalped, second-hand tickets123RF Just because you have the receipt for the resale tickets you bought doesn't mean the venue will honour your purchase. In search of the tickets Mr Cosgrove decided to try Ticketmaster Resale, an online platform where customers buy and sell event tickets, on which he purchased four tickets at A$267 (NZ$276) each. DAVID GRAY The Sydney Opera House refused to honour resale tickets after the purchaser lost them. But what should have cost Mr Cosgrove A$588 (NZ$609) ended up costing A$1656 (NZ$1716) and left the long-time New Order fan feeling like a "stupid consumer". Ticketmaster Resale told Fairfax Media it did offer a 100 per cent consumer guarantee for counterfeit tickets or tickets that fail upon entry, however if tickets are lost it is unable to issue a refund.
Source: Stuff July 11, 2016 00:41 UTC