National Bank IT error exposed customer contact information online - News Summed Up

National Bank IT error exposed customer contact information online


Hundreds of National Bank customers may have had their personal contact information and date of birth exposed online to other customers, the bank confirmed to CBC Toronto. CBC Toronto was alerted to the problem by a bank customer who said he was contacted by another customer who viewed his contact information online. In order to do so, the customer had to enter their contact information, but the fields were already full, he said. The customer sent CBC Toronto several screenshots showing contact information and the date of birth for several people from Toronto, Montreal and the Vancouver area. According to National Bank, the problem was the result of human error.


Source: CBC News September 21, 2017 08:59 UTC



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