According to Business Insider, over 80% of businesses said they already use chatbots, or plan to use them by 2020. The market is hot right now for chatbots, and is only heating up: chatbots are scalable, encompass a wide ecosystem of uses, and cost almost nothing to set up for a hefty ROI. Chatbots, as of now, are the best way for businesses to take advantage of monetization on Facebook Messenger, and with over 65 million businesses using Facebook, chatbots lead the pack when it comes to marketing, engagement and sales opportunities. ManyChat is a bot platform that allows small and medium businesses to communicate, market, sell and support through Facebook Messenger. In May 2016 we launched our Facebook Messenger bot platform.

Source: Forbes July 29, 2017 14:26 UTC