Kiwis are unimpressed with the big five power companies, a survey by Consumer NZ has found. A survey of customer satisfaction with energy providers showed the big five companies - Contact, Genesis, Mercury, Meridian and Trustpower delivered underwhelming services. "Our surveys consistently find the big players are letting the side down in the customer satisfaction stakes. This year, their proportions of very satisfied customers were all below 50 percent." It's overall rate of very satisfied customers was just 28 percent," Chetwin said.

Source: Otago Daily Times July 06, 2017 03:56 UTC