When Michelle Ducharme had knee surgery in February, she had no idea how much it would impact her livelihood. In the weeks she was waiting, the 29-year-old says she never received any updates from Service Canada about the status of her EI claim. WATCH | Michelle Ducharme on being broke during the pandemic:The Cost of COVID-19 - Michelle Ducharme 2:07 Michelle Ducharme returned to work after surgery and was laid off eight days later because of the pandemic. Michelle Ducharme hasn't been using her scissors as much as she normally does. Because of the fact that I'm not guaranteed hours, I don't know what my pay cheques are going to be," she said.

Source: CBC News October 25, 2020 10:52 UTC