Ignoring protests, banks insist on raising service feesVietNamNet Bridge - The number of e-banking service users had reached 81 percent by the end of 2017, according to IDG. The service fee frame was set by the watchdog agency in 2013 and commercial banks have the right to set service fees themselves, provided that the fees are not higher than ceiling levels. Explaining their decisions, banks said the adjustment of service fees will be associated with new services with higher quality. Banks’ clients said the explanations are ‘unconvincing’ and voiced strong protests against the decisions. An official of the State Bank said the service fee frame was set by the watchdog agency in 2013 and commercial banks have the right to set service fees themselves, provided that the fees are not higher than ceiling levels.

Source: VietNamNet News May 23, 2018 05:03 UTC