Hotel and housekeeping managers to join Industry 4.0Mobile apps, smartphones and robots will change the way hotels and resorts operate, with the aim of bringing tourists convenient experiences and managing housekeeping effectively. Hotel and housekeeping managers should catch up with the development of technology and science in their fields, according to Nguyen Quang, chairman of the Viet Nam Executive Housekeeper Association (VEHA). He spoke at a workshop organised in Hanoi on Sunday with the aim of developing the Vietnamese tourism industry in a professional way. Housekeeping service quality plays an important role in developing the tourism industry.”The workshop gathered representatives from the Viet Nam National Administration of Tourism, hotels, resorts and tourism experts to share experiences and knowledge on applying achievements of Industry 4.0 to hotel and housekeeping management. Pham Trung Luong, vice chairman of the Viet Nam Tourism Education Association, said the power of technology has a strong impact on the development of the tourism industry in general and hotel management in particular.

Source: VietNamNet News May 22, 2018 03:56 UTC