Customer’s bank account debited but cash not dispensed at ATMs. Debit card account debited but the beneficiary card account not credited. 2) This new framework for auto-reversal of failed transaction and compensation also applies to failed transactions at micro-ATMs, which are basically low-cost devices that support basic banking transactions through biometric authentication. 3) In case of failed debit card to debit card transfer where the customer’s card account has been debited but the beneficiary card account not credited, the financial institutions have to reverse the transaction within within T + 1 day. 5) This same rules applies to failed transaction at card not present (CNP) or e-commerce transactions.

Source: Mint October 12, 2019 03:11 UTC