In the Philippines, apart from the services sector, the retail industry has taken a massive beating from the effects of the pandemic. The situation may have spelled well for e-commerce businesses but for traditional retailers, the situation had been difficult. For retail businesses to stay afloat, beefing up resiliency and sustainability measures is of value. The trick then for retail companies is to continue improving their e-commerce and omni-channel strategies in anticipation of more changes in consumer demand. The new normal may have stirred up various changes in the way retail businesses operate but the future scenario need not be as grim as we expect.

Source: Manila Times March 23, 2021 16:18 UTC