The Greater Chennai Corporation (GCC) has launched a dedicated WhatsApp Communication system to help citizens raise queries and grievances on daily activities, this makes it the first municipal body in India to do so. The WhatsApp Communication system is currently available in English and Tamil languages. With this WhatsApp Communication system integration, GCC aims to facilitate prompt and effective communication between the administration and the public. Mr. Shivnath Thukral, Public Policy Director, WhatsApp India said, “Our association with GCC reflects our vision to help promote and build a more connected and aware, Digital India. The GCC will also utilize the WhatsApp Communication system to provide additional citizen-centric services such as the creation of birth and death certificates, timely reminders on tax payment, and electoral services.

Source: Mint February 26, 2021 13:41 UTC