“Now they’re among some of the most improved industries over that time.”Alaska becomes the new leader with a 1% gain to an ACSI score of 80. Delta also rises 1% to an ACSI score of 75, making it number one among legacy airlines. Luxury hotel JW Marriott takes the top spot among brands with an ACSI score of 84. Marriott Hotels, InterContinental’s Crowne Plaza Hotels & Resorts, Courtyard by Marriott, and Best Western Premier all score 81. TripAdvisor leads with an ACSI score of 82 thanks to its reputation as a trusted source of user-generated reviews.

Source: Ethiopian News April 30, 2019 10:30 UTC