Billy and other “chatbots” were launched at California State University campuses in 2019 to help students stay on track to graduate. “And the bot, of course, has no judgment.”If the bots don’t understand or don’t know the answer, they forward the message to a human being. Ekhobot became an empathetic friend, available at all hours to answer students’ questions, let them vent or cheer them on. “The students don’t tell their professors – they tell the bot,” Hughes said. As always, feel free to reach out to me if you have questions – and if I don’t know, I’ll get my humans to help.” Heart heart heart.

Source: The Star March 12, 2021 07:52 UTC