Broadband advocates say that they're hearing complaints from other consumers too who've been frustrated in their efforts to use the new Affordable Connectivity Program subsidies. The hurdles are one factor behind the low percentage of qualified Californians who are using the Affordable Connectivity Program subsidies: 28% statewide, and 32% in L.A. County. Some internet service providers tout them on their websites, but if you don't have an internet connection, you can't see those promotions. To raise awareness, state and local officials, consumer advocates and a number of the larger internet service providers plan to step up the outreach in August. The Affordable Connectivity Program has no expiration date, but Congress can decide at any point to cut off funding.

Source: Los Angeles Times July 26, 2022 00:50 UTC