"They said because my ring had been resized two sizes bigger that it was prone to breaking," she saidREAD MORE:* Michael Hill and Pascoes customers cry foul to Commerce Commission* Jeweller Michael Hill fined $169,000 for misleading customers about price* Shopping at Michael Hill? Last month the Commerce Commission revealed it had received 11 complaints about Michael Hill in the past two years. Complaints included that Michael Hill wasn't transparent about sale pricing and a customer was pressured into buying something they couldn't afford. In 2016 Michael Hill was fined $169,000 for breaching the Fair Trading Act and misleading buyers about price. This penalty came after a couple who bought a bracelet from Michael Hill found they had also bought a $149 extended warranty without knowing it.

Source: Stuff February 13, 2019 20:45 UTC