Sign up Thank you for subscribing We have more newsletters Show me See our privacy noticeA woman who claims Ryanair refused her a refund for a flight she could not legally take due to lockdown has branded the airline as "diabolical". Company director Louise claims she then tried to get her money back but was refused - as she was told the aircraft was still flying. (Image: Louise Antoine)Her story comes as a watchdog investigation of the refusal of refunds by airlines was announced on Wednesday. "I contacted Ryanair," Louise claims. It added: "Ryanair has approached such refund requests on a case by case basis and has paid refunds in justified cases.

Source: Daily Mirror June 09, 2021 17:04 UTC