Westpac closures indicative of major changes in banking, experts saySUPPLIEDBank customers are being told to make the most of their local branches – their days could be numbered. "Today, the average ANZ customer uses mobile banking one or two times a day, and visits a branch only two times a year. "The number of customers using internet banking has increased 147 per cent between 2013 and 2016, while the number using ANZ goMoney has increased 427 per cent. Now, more than three quarters of ASB's personal customers are using digital channels to interact with the bank. Commentators say it could be just the start of another wave of major change in the banking industry.

Source: Stuff August 12, 2016 06:03 UTC