The CEO of United Airlines has apologised for the "truly horrific" incident in which a passenger was forcibly dragged, screaming, from a flight. Oscar Munoz said he "continues to be disturbed" by the incident, captured on a video that went viral on Twitter. The family of the passenger, David Dao, issued a statement expressing gratitude for the "outpouring of support". The flight from Chicago to Louisville, Kentucky, on Sunday evening had been fully booked, United spokesman Jonathan Guerin told USA Today newspaper. United Airline's public relations disasterThree passengers agreed to leave the plane.

Source: The Star April 12, 2017 01:41 UTC