This addresses the immediate concerns with the game, but leaves one big thorn in the side of the Rainbow Six: Siege community: Loot boxes, which Ubisoft added to the game last year. And with the Outbreak Event, loot packs can't be earned via just playing the game. In other games---Overwatch, Call of Duty:WW2, etc.---you can get loot boxes from various activities or just from playing and leveling up. On the one hand, having no duplicates is a great idea and makes these loot boxes better than many. Frustration is abundant in the game's subreddit, and even the response to Ubisoft's latest change of course is filled with gamers upset by pay-only loot packs.
Source: Forbes January 27, 2018 18:56 UTC