For decades, debt collectors have relied on a limited set of communication tools: landlines and the U.S. mail. Now they are finding increasingly personal ways to reach the millions of Americans regulators say have been contacted by debt collectors. “People are able to ignore phone calls, and that is the thing debt collectors don’t like,” said David Phillips, an Illinois attorney who has filed dozens of lawsuits against debt collectors. [Democrats assail Trump administration rollbacks at consumer watchdog]Consumers can still tell debt collectors to stop contacting them in any way, under the law. The law prohibits debt collectors from calling before 8 a.m. or after 9 p.m. and prohibits harassment.

Source: Washington Post May 07, 2019 14:58 UTC