Consumer forum directs Make My Trip to pay ₹15,000, refund ₹24,000A consumer commission directed online travel portal Make My Trip to pay ₹15,000 as compensation for deficiency in service. The opposite parties were MakeMyTrip (India) Pvt. The complainant stated that he booked four international flight tickets under the “Best Price Guarantee” offered by the opposite parties. He then contacted the opposite parties, and sent across the evidence, but the company refused to entertain his claim on certain grounds. Denying all allegations, the opposite parties stated that the offer is subject to certain terms and conditions.

Source: The Hindu August 08, 2021 16:59 UTC