Experts had warned that the app hadn’t been security tested or vetted for statewide use. Some Iowa precinct leaders on Monday also reported having trouble downloading or logging into the app, in some cases as a result of poor cellphone reception. The app was built by Shadow Inc., a small Washington, D.C.-based tech company connected to nonprofit digital-strategy organization Acronym, which launched Shadow last year. Daniel Castro, vice president of the Information Technology and Innovation Foundation, a Washington lobby group, said state requirements governing election equipment and technology tend to vary. If one piece of the back-end infrastructure isn’t “tuned to perfection,” the app can appear to not work properly, which can heavily affect app usage, Mr. Kenefick said.

Source: Wall Street Journal February 04, 2020 22:57 UTC