New Delhi: Telecom regulator Trai has held that operators would be liable for any non-compliance to rules by third party vendors such as websites and apps for issues related to bill payment and recharges. At present there are many mobile applications and websites such as Freecharge, Mobikwik, Oxigen that facilitate mobile recharge and bill payment facilities as channel partner of telecom companies. “A mechanism should be introduced by the TSP(s) where a new tariff product or any change in any tariff product is updated concurrently on channel partner(s) app(s)/website(s). Only after ensuring updation of tariff product(s) on channel partner(s), tariff product should be made live for the subscribers,” Trai said. The regulator has also said that any new tariff product or any change in existing tariff product should be made live only at midnight, between midnight and 0200 hours on the date of the launch or change in tariff product.

Source: Mint October 23, 2016 10:29 UTC