The pandemic lockdowns changed consumer behavior, forcing Prosus to adapt in ways that Mr. van Dijk believes will be permanent. “In our e-commerce business, we already had drop-off lockers,” Mr. van Dijk said. “When forced, you can think creatively,” Mr. van Dijk said. In Brazil, for example, “we paid restaurants much quicker than we usually did,” Mr. van Dijk said. “From a cash-flow point of view, that was actually pretty important” in keeping restaurants in their good graces, reducing potential tensions between restaurants struggling during the pandemic and online delivery apps seeing demand soar.

Source: New York Times April 03, 2021 12:00 UTC