Users of Toronto transit may soon be compensated if they are left waiting too long for their ride. On Wednesday, Toronto City Council voted to explore the possibility of refunding TTC riders if they are delayed 15 minutes or longer. Bradford intended his proposed measure to be a full money-back guarantee, but council voted to amend the proposal. Advertisement AdvertisementAdvertisement AdvertisementTransit riders deserve better than what they are getting today, Bradford said during the council discussion. Advertisement AdvertisementAdvertisement AdvertisementMeanwhile, said Bradford, the TTC collects two thirds of its revenue from the fare box, but ridership still hasn’t returned to pre-covid 19 levels.

Source: National Post December 19, 2025 21:36 UTC