KUALA LUMPUR: Tenaga Nasional Bhd (TNB) has admitted that a recent technical glitch is among the reasons for the sudden surge in utility bills. Amir said the technical glitch between May 15 and May 20 caused a slight disruption to the system but it had since been resolved. He vowed that TNB would investigate and address their complaints. “We would also like to repeat our stand that TNB will keep its promise to investigate the reports. “If there is evidence that we did overcharge, we will credit the amount back to our customers’ accounts,” Amir said.

Source: The Star May 31, 2019 23:03 UTC