When the airline refused to move the kids next to their parents a huge argument erupted in the airport departure lounge. "The whole experience was a total shambles," mum-of-three Lois told Mirror Online. The family were therefore shocked when they arrived at Denver Airport on Friday only to be told the seat reservations had been changed. I said 'I don't care where you sit us but you have to sit us together'. The reservations changes happened at Heathrow on the outbound flight due to an administrative error by airport staff there, she claimed.
Source: Daily Mirror May 19, 2019 15:28 UTC