Shoppers who are feeling good about the economy and spending more than expected on items like kitchen gadgets, toys and coats could make this the best holiday season in several years. Jack Kleinhenz, chief economist at the National Retail Federation, predicts retail sales will meet or exceed the trade group's holiday forecast. She says she discovered a cookware set and clothes online that she couldn't find in the store, and saved money shopping online. And some specialty clothing chains such as Urban Outfitters and American Eagle Outfitters have said that holiday sales have been strong. Although a good season gives stores a boost in confidence and shows their investments are working, they need to keep up with shoppers.
Source: Los Angeles Times December 24, 2017 23:26 UTC