Chief executive Bob Collymore said the 'Safaricom Guarantee', 'My Data Manager' and 'My Subscriptions' services will keep customers from incurring losses. "Safaricom Guarantee will leverage the extensive investments Safaricom has made in building the most advanced network in the country," said Collymore. My Data Manager will give customers power to control data bundle usage, allowing them to restrict browsing on out-of-bundle rates. Customers will receive refunds through the Safaricom Guarantee service. Collymore added in a statement to newsrooms on Wednesday that the three will give subscribers control of the telecommunication giant's services.
Source: The Star June 29, 2016 16:07 UTC