Safaricom customers to be refunded any erroneous billing by ‘Cheza Games’ - News Summed Up

Safaricom customers to be refunded any erroneous billing by ‘Cheza Games’


PHOTO | FILESafaricom says all its customers who have been subscribed to premium rate subscription services without their knowledge will be fully refunded any money billed. Chief executive officer Bob Collymore said the refunds would be done by the culpable ‘Cheza Games’, which are run by various content service providers (CSPs) that are licensed by the Communications Authority (CA). “I have committed that all customers who have been erroneously subscribed to the ‘Cheza Games’ service shall be refunded by the providers of the ‘Cheza Games’ service for the amounts erroneously billed,” he said. BLAMEThe telco further laid blame on CA, which licenses the premium rate services providers. “…all mobile service providers are obligated to work with CSPs.


Source: Daily Nation October 28, 2016 05:45 UTC



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