KANGAR: A Malay state Road Transport Department's (RTD) staff who is fluent in Mandarin, became famous overnight when a video of her explaining the process of car ownership transfer procedure to two students from Shandong, China, raked over one million views. However, they were having difficulty getting the process done as both were not fluent in English and could not speak Malay. "I did not expect my colleague to record the video while I was explaining the process to them in Mandarin. Meanwhile, state RTD director Shahrul Azhar Md Dali said it is an advantage for the department to have someone like Syafiqah who is multilingual. "I also encourage the staff, especially those at customer service division, to learn languages such as Mandarin or Tamil," he said.

Source: New Strait Times September 20, 2017 03:45 UTC