By EDITORIAL More by this AuthorIn its heyday, the Postal Corporation of Kenya, popularly known as Posta, was a lucrative business and a major employer. Then, letters were a key mode of communication and Posta was patronised by customers sending parcels at affordable rates. The change in technology that has made the writing and sending of letters obsolete would become Posta's Waterloo. Posta has also come under intense pressure from courier firms that charge a premium but leverage on technology to ease the delivery of parcels. Posta must change or it will die.
Source: Daily Nation July 27, 2020 21:00 UTC