He said that many ticket vending machines were always “out of service” and during his stops at the station, he had never seen any attempt to fix them. He said this did not help as there was only one counter operating (the one at the exit of New Pantai Expressway). “KTMB must be aware that Pantai Dalam is one of the most populated areas, where residents are from middle- to low -income families that rely on the Komuter service. Azshidah acknowledged the fact that there was no Touch ‘n Go machine at the PPR Pantai Ria exit or entrance. However, she said there was a Komuter Link as an option for cashless payment.
Source: New Strait Times January 11, 2017 02:41 UTC