But Pizza Hut in Japan will be the first major chain to utilize robots to actually serve customers in its pilot program later this year. As the customer orders, the robot responds by lighting up and using hand gestures-- just like a real human. Is this the beginning of a more efficient dining experience-- or the end of face-to-face customer service as we know it? To place an order, customers can simply say hello to Pepper to begin the process. They can either tap an icon within the MasterPass digital wallet app through their phone or scan a QR code on a tablet the robot holds.

Source: Fox News May 25, 2016 11:33 UTC