My husband and I booked flights to Seychelles via Opodo for a holiday in July to celebrate our wedding anniversary. In April, we contacted Opodo about this and I was advised to email a copy of my new passport and marriage certificate. However, a month later I received an email telling us that the airlines – British Airways (BA) and Qatar Airways – did not allow this type of change. But Qatar Airways told us that, because we booked through Opodo, rather than directly with the airline, it couldn’t do anything. While the airline requires the payment of a fee [£100] for this change, we will cover this cost as a goodwill gesture.”We welcome letters but cannot answer individually.

Source: The Guardian June 07, 2022 07:09 UTC