In the USA, Betterhelp, and Talkspace, two of the most popular online counselling service providers, have been in operation since 2013. Critics feel the absence of verbal and non-verbal cues, an essential component of traditional therapy, is highly likely to lead to misdiagnosis by the online therapist. However, studies indicate that for some conditions, patients' response to online therapy is at par with face-to-face counselling. A quick search on Google reveals a few companies in Kenya whose websites list online therapy and counselling in their portfolio. Online therapy can alleviate this problem.

Source: Daily Nation November 22, 2019 20:37 UTC