Returns make up about £4.8 billion of the estimated £19 billion in online sales LEON NEAL/GETTY IMAGESReturning that garish jumper you got for Christmas from your auntie? This would equate to about £4.8 billion of the estimated £19 billion in online sales. The trend means that official figures tracking retail sales in Britain are likely to be misleading because of the high rate of returns on online orders, the economics consultancy added. The distortion would become more acute as online shopping continued to grow. The ease with which online purchases can be sent back, with recipients simply needing…

Source: The Times January 06, 2019 23:59 UTC