Between now and 2025, most UK phone companies will be switching customers from traditional analogue landlines to digital technology – known as Voice over Internet Protocol (VoIP) - which requires broadband connection. For customers who don’t own a broadband router, their phone providers will still be able to set them up on the new landline. “Your phone provider will contact you. There are also concerns about people becoming cut-off in the event of a power cut because the new landlines, which require broadband connection, will go down. “As well as ignoring calls about this from anyone other than their telephone provider, residents should contact their provider proactively and register themselves as vulnerable.

Source: The Times November 26, 2023 13:17 UTC