Nationwide has apologised after customers were unable to access their online and mobile banking services. Nationwide has apologised after customers were unable to access their online and mobile banking services. Nationwide apologises for online glitches as customers frozen out of accountsThe building society said the outage was caused by a “technical issue”, which occurred on Monday morning, but did not specify the numbers of people affected. “We are currently experiencing a technical issue with our internet bank and mobile banking app and we apologise for any inconvenience this may cause. Several Nationwide customers kicked up a fuss on social media, complaining of not being able to log in to their accounts and criticising the firm over its poor customer service.

Source: Irish Independent December 04, 2017 09:45 UTC