A number of Haven and EBS customers who are availing of payment breaks on their mortgages incorrectly had money taken from their account this week. Her last payment went through on April 7 and her mortgage moratorium was due to run until next month. “When the Covid-19 crisis began, we arranged payment breaks for thousands of customers to help cushion the impact of the pandemic," the spokesperson said. “A small number of Haven and EBS customers who are availing of payment breaks mistakenly had a monthly mortgage payment debited from their account. According to the Central Bank, 74,000 payment breaks have been granted to mortgage holders since the beginning of the pandemic, with nearly 40,000 availing of the second three-month break.

Source: Irish Independent October 09, 2020 10:52 UTC