Good Energy overcharged more than 6,900 customers between January 2019 and October 2022, while Ovo overcharged nearly 11,000 customers between October 2022 and March 2023. The average amount paid to Good Energy customers will be £109 while Ovo customers will receive an average of £181, Ofgem said. 'It is totally unacceptable that Good Energy and Ovo Energy customers were overcharged, particularly at a time that is already so challenging and stressful for consumers across the UK. 'Energy suppliers should hear this loud and clear: we expect suppliers to act with the utmost care and integrity. > Energy price cap: When are bills going to fall and by how much?

Source: Daily Mail May 19, 2023 04:10 UTC