It is, therefore, expected that readers and viewers would demand an explanation where there are lapses and mistakes in the presentation of news. For NMG readers and viewers there is no such thing as a small error, and they are right. They complain about typographical and fact-based errors, mistakes in names, titles, ages, addresses, places, times, and dates. For NMG readers and viewers there is no such thing as a small error, and they are right. The moral of the story is that NMG readers and viewers care about editorial errors, big and small, and they want them corrected when they point them out — to acknowledge their worth as readers.

Source: Daily Nation November 17, 2016 17:04 UTC