chandigarhUpdated: Sep 12, 2020 10:08 ISTIn a step towards making grievance redressal robust and efficient, lieutenant governor Manoj Sinha launched the Jammu and Kashmir Integrated Grievance Redress and Monitoring System (JK-IGRAMS) in Srinagar on Friday. The revamped system will decentralise handling and redressal of public grievances by making district collectors and deputy commissioners the primary level of receiving, disposing and monitoring grievances. The lieutenant governor said that the government is committed towards undertaking all radical reforms to put in place a people-centric good governance structure which will have an institutionalised grievance redressal mechanism. Terming it a step towards gaining peoples’ trust, Sinha said that an effective grievance redressal mechanism is the life of any good governance system and is the priority for the J&K administration. “The new system is initially being launched on a pilot basis for three districts of Jammu, Srinagar, and Reasi.

Source: Hindustan Times September 12, 2020 04:39 UTC