The war room was first tried out in the 2018 Rajasthan assembly election when the Congress beat the incumbent BJP state government led by Vasundhara Raje Scindia. Congress's War Room head Jinda Sandbhor explaining its working to former Finance minister P. Chidambaram in Jaipur, Rajasthan. The Rajasthan Congress committee’s secretary Mahesh Sharma picked up his phone and called the collector of the district from where the complaint was received. Half an hour later, the booth worker from Jayal told this war room that this complaint had been resolved. It was marked resolved on the Google sheet and the war room shifted its focus on the next complaint.

Source: Huffington Post May 07, 2019 07:16 UTC