There were about 451 passengers, who boarded the train from Lucknow, and another about 500 who took the train from New Delhi. If the train could make up the loss of time despite departing behind schedule from the originating station passengers will not be compensated. The cause of the delay was delayed maintenance. Tejas' maintenance could start at around 4 am on Saturday morning as a coach had derailed in the maintenance yard at Lucknow station during shunting. To make up for the delay, passengers were served an extra tea, lunch and the refreshment given to them had 'sorry for the delay' printed on the packets.
Source: Mint October 20, 2019 04:30 UTC