The IRCTC will pay a compensation of Rs 1.62 lakh to 950 passengers, a first in the history of Railways, after Tejas Express was behind schedule, news agency PTI quoted officials as saying. While traveling from Lucknow to Delhi, the train carried 450 passengers, each of whom will get Rs 250 as compensation. However, the 500 passengers who traveled from Delhi to Lucknow will be paid Rs 100 each, the official said. They said that passengers can avail the compensation through a link of the insurer which was provided with every ticket of the Tejas Express. On October 20, even as Delhi-Lucknow Tejas express was on time, the Lucknow-Delhi Tejas express was delayed by 24 minutes.

Source: Indian Express October 21, 2019 09:33 UTC