The healthcare sector is determined to improve service delivery quality and attitude to patients in order to better satisfy patients and service users. From the middle of last year, the Health Ministry launched a programme on improving healthcare providers’ manners and attitude to better serve patients. Minister Tiến spoke via an online meeting yesterday with health officials across the country, commenting that patients’ satisfaction of healthcare services was a top goal for the healthcare sector. Hospitals and healthcare centres must pay attention to both medical services and non-medical services like parking, security, canteens and transportation in hospitals, Tiến said. HÀ NỘI — Health Minister Nguyễn Thị Kim Tiến yesterday said that any healthcare provider would be rejected from their work if they broke the code of ethnics and damaged the image of Vietnamese doctors.

Source: Viet Nam News July 20, 2016 11:03 UTC