GOVERNMENT-OWNED and -controlled corporations (GOCCs) are being encouraged to innovate and enhance their delivery of services by vying for the Philippine Quality Award (PQA). “We are truly honored to be working with the Philippine Quality Award Program in the war against mediocrity,” Condez said. The PQA is the highest national quality award program in the country, and is patterned after the US Baldrige Performance Excellence program. As the program’s implementing agency, DTI’s Competitiveness Bureau promotes the application of the PQA framework to public and private organizations in assessing their performance. Mary Jean Pacheco, Trade assistant secretary for the Competitveness and Ease of Doing Business Group, said her department is preparing for the program’s 19th cycle.

Source: Manila Times May 01, 2018 16:30 UTC