The seamless online shopping experience will offer the same journey and impression customers get when they visit a physical IKEA store, promised the company executives. “We aim to provide an impressive online shopping experience similar to the shopping experience customers get when visiting our physical stores,” she said. The online store has been available in Singapore and Malaysia within Southeast Asia. Tom Suter, the store manager for IKEA Bang Yai said, “We are grateful to IKEA’s fans who have welcomed IKEA Online Store and provided us with valuable feedback so that we could further improve our services.”The online store chalked up 1,344,700 visits and 4,900 orders at IKEA.co.th during the two-month test run, Suter noted. We believe that the IKEA Online Store will help strengthen IKEA Thailand and drive sustainable growth, as our popular in-store shopping experience is complemented by our new online offering.”

Source: The Nation Bangkok May 23, 2019 21:49 UTC