Yet, despite his attempts to disconnect the power supply to the workshop, he faced continuous delays and excuses from ScottishPower, the energy company managing his personal and business accounts. Overwhelmed with Conflicting Information:Since his passing, my mother, GD’s daughter, has been trying to close both accounts while selling the house. Despite being advised to transfer everything to her name, she started receiving bailiff letters under GD’s name at her own address. Compounding the Issues:Adding to the turmoil, ScottishPower’s bereavement department lacked access to business accounts. Regrettably, ScottishPower only communicates with the account holder, preventing me from intervening.

Source: The Guardian October 02, 2023 06:48 UTC