On Monday, the Department of Health and Wellness tweeted that the non-emergency healthline was experiencing high call volumes. Department spokesperson Marla MacInnis said in an email on Tuesday that there were 1,704 calls to 811 on Monday. MacInnis said 811 added additional staff on Monday and that the timeframe of returning results to patients has not changed. PCs, NDP call for 811 changesBoth the Progressive Conservatives and the NDP are calling for improvements to the 811 system. 80 new 811 hires since pandemic beganNova Scotia's 811 system normally has 55 staff.

Source: CBC News September 15, 2020 20:15 UTC